Refund policy

RETURN & REFUND POLICY – JYOTI

RETURN & REFUND POLICY – JYOTI

We accept return requests within 5 to 7 business days from the date of delivery.

To be eligible, items must be unused, in their original condition, and with all tags attached.

HOW TO START A RETURN Contact us at info@jyotiyoga.store with your order number and photos of the item. Once we review your request, we will coordinate the return process with our supplier and send you next steps. Please do not send items back without contacting us first.

WE DO NOT ACCEPT RETURNS ON:

• Sale or clearance items
• Items damaged due to customer misuse
• Personal care or intimate apparel items

REFUNDS Once your return is approved and processed, a refund will be issued to your original payment method within 5–10 business days.

DAMAGED OR WRONG ITEMS If you received a damaged, defective, or incorrect item, please contact us immediately at info@jyotiyoga.store with photos and your order number. We will resolve it promptly.

EXCHANGES To exchange an item, return the original and place a new order once the return is approved.

For any question, contact us at info@jyotiyoga.store